If you’ve never been to a community health center before, you probably have questions. What does it cost? Will you be treated differently if you don’t have insurance? What do you need to bring? This guide walks through exactly what to expect at your first visit, so you can show up prepared and focus on your health — not the paperwork.
What is a community health center?
A community health center is a nonprofit medical center that provides primary care, dental care, behavioral health services, and other essential healthcare to everyone in the community — regardless of insurance status, immigration status, or ability to pay. Little River Medical Center is a Federally Qualified Health Center (FQHC) and a National Health Service Corps site, which means we meet strict federal standards for quality of care and patient access.
In practical terms: you can come to LRMC whether you have private insurance, Medicare, Medicaid, TRICARE, or no insurance at all. The care you receive is the same either way.
| The short version
Bring a photo ID, proof of income, and any current medication list. Arrive 15 minutes early. Expect to spend about 60–90 minutes for a first visit. If you don’t have insurance, ask about the sliding fee application — most patients qualify for reduced rates. |
Before your appointment
Schedule your visit
You can schedule an appointment online or by calling any of our locations. Let us know if you’re a new patient — we’ll set aside extra time so we can get to know you. Same-day appointments are often available for urgent concerns.
Complete your new patient registration
To save time at check-in, complete your new patient registration ahead of time. You can also download and print our patient forms and bring them with you.
What to bring
- Photo ID — driver’s license, state ID, or passport.
- Insurance card if you have one (Medicaid, Medicare, TRICARE, or private insurance).
- Proof of income if you plan to apply for the sliding fee scale — recent pay stubs, tax return, or unemployment statement covering the last 30 days.
- A list of your current medications, including over-the-counter drugs, vitamins, and supplements. Snap a photo of each pill bottle if it’s easier.
- Medical records or vaccination history if you’re transferring from another provider. We can also request these for you.
- A list of questions or concerns you want to discuss. Writing them down ahead of time helps you remember everything.
- For pediatric visits: your child’s immunization record and your insurance or Medicaid information.
What happens at the appointment
Check-in (about 10–15 minutes)
When you arrive, the front desk will verify your information, scan your ID, and confirm your insurance or sliding fee status. If you didn’t complete your forms ahead of time, they’ll give them to you now. This is also a good time to ask any billing or paperwork questions — staff would much rather answer them upfront than have you wonder later.
Vitals and intake (about 10 minutes)
A medical assistant or nurse will check your blood pressure, weight, height, and temperature. They’ll ask about your medical history, family history, current medications, allergies, and any symptoms or concerns. Be as honest as you can — anything you share is confidential and helps your provider give you the best care.
Meeting your provider (about 20–40 minutes)
Your provider will sit down with you to discuss your health, review your history, and address your concerns. For a first visit, plan on extra time so they can get to know you. They may perform a physical exam, order lab work, refill prescriptions, or refer you to other services within our network — including behavioral health, dental, women’s health, pharmacy, or specialty care.
Check-out and next steps
Before you leave, you’ll receive a visit summary, any prescriptions, lab orders, and information about scheduling follow-up care. If you need referrals or specialty appointments, our care team can help coordinate them.
How payment and the sliding fee scale work
Cost is the number one reason people put off care, and it’s the question new patients ask most. Here’s how it works at LRMC.
- If you have insurance, we bill your plan directly. You’ll pay any copay or coinsurance your plan requires, just like at any other medical office. See cost & insurance for the full list of accepted plans.
- If you don’t have insurance, or if your insurance leaves you with high out-of-pocket costs, you can apply for our sliding fee application. Your fee is based on household size and income, and many patients qualify for significantly reduced rates.
- No one is turned away for inability to pay. This is a core part of being a community health center.
| A note on judgment
Some patients tell us they were nervous to come in because they’d delayed care, had trouble paying medical bills in the past, or weren’t sure how to talk about their health. Our staff sees patients in every situation, and our job is to help — not to judge. The most important thing is that you show up. |
After your visit
You’ll have access to the MyLRMC patient portal, where you can view your records, message your care team, request prescription refills, and see test results. We’ll also send reminders for follow-up appointments and preventive care you’re due for, like annual physicals or screenings.
Frequently asked questions
Do I need insurance to be seen?
No. LRMC serves patients regardless of insurance status. Uninsured patients can apply for our sliding fee scale, which adjusts the cost of care based on household income.
How long will my first appointment take?
Plan on about 60–90 minutes from check-in to check-out. Follow-up visits are typically shorter.
Can I bring someone with me?
Yes. You’re welcome to bring a family member, friend, or caregiver to your appointment. For pediatric visits, a parent or legal guardian should accompany the child.
What if I can’t afford my visit?
Apply for the sliding fee application, and let the front desk know your situation. Our team can also help you apply for Medicaid or other coverage if you may qualify.
Which location should I go to?
LRMC has health centers in Aynor, Carolina Forest, Little River, Loris, Myrtle Beach, and South Strand, plus the Health Access location and Mobile Medical services. Visit our locations page to find the most convenient option and see which services each center offers.
Medical disclaimer
This article is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
